Communication Guidelines for Students

Email Communication

We use email as a method of communication and of providing billing, payment, and enrollment-related services and opportunities to students.

Notification/Obligation to Read Email

For many College communications, email sent to the Hunter College (@myHunter) email account is the official form of notification to students, and emails sent by College officials to such email addresses will be presumed to have been received and read.

SPAM & Phishing

All incoming email is scanned for viruses, phishing attacks and SPAM. Suspected messages are blocked from the Hunter College inbox. Due to the complex nature of email, it is impossible to guarantee protection against all SPAM and virus infected messages. It is therefore incumbent on students to use proper care and consideration to prevent the spread of viruses. In many cases, viruses or phishing appear to be sent from a friend, coworker, or other legitimate source.

Do not click links or open attachments unless you are sure of the nature of the message. If any doubt exists, students should contact the Student Helpdesk at studenthelpdesk@hunter.cuny.edu.

Non-Emergency Text Messaging

Text messaging is an additional method of communication that we may utilize to reach out to students. Mass texting is used by authorized university officials to relay important and time sensitive information such as academic deadlines and notices critical to students’ academic success.

To stop receiving non-emergency text messages, students may text “stop” in reply to any alert. However, this is not recommended to ensure that they receive important messages related to their academic success at Hunter.