​Emergency Support & Resources

Hunter College is dedicated to the health, wellness and safety of our student body. The following resources are open and available to all currently enrolled students; if they are relevant to your situation, we urge you to make use of them.

Internet & Wifi

The Federal Communications Commission has announced the Keep Americans Connected Initiative stating that providers will waive late fees, not cut off service for lack of payment, and open hot-spots.

Comcast – Comcast is offering its Internet Essentials service free to qualifying new customers through June 30.  Xfinity is also offering students no upfront fee or installation costs and a $150 Visa prepaid card for new customers through June 15.  Xfinity Hotspots (see map) are also available to anyone who needs them for free including non-Xfinity subscribers.

Charter/Spectrum – Spectrum is offering free access to internet and WiFi for Pre-K to 12, college student, and teacher households who currently don’t have internet or WiFi service.  Installation and pre-payment fees waived. To enroll, call 1-855-243-8892.

AT&T AT&T COVID-19 response.  AT&T will offer open hot-spots, unlimited data to existing customers, and $10/month plans to low-income families through the Access from AT&T program.

Verizon Verizon is adding 15GB of high speed data for existing wireless consumer and small business customers, and two months waived internet and voice charges for existing Lifeline customers. There are also new affordable internet options for low-income households.  To enroll, visit Lifeline Application website.

Sprint Sprint COVID-19 response. Sprint is providing unlimited data to existing customers and  providing 20GB of free mobile hotspot data to customers with hotspot-capable devices.

T-MobileT-Mobile COVID-19 response. T-Mobile is offering unlimited data to existing customers for the next 60 days (excluding roaming), plus for eligible plans an additional 20GB of smartphone mobile hotspot data.  T-Mobile also launched a new $15 per month plan “T-Mobile Connect” for unlimited talk and text plus 2GB high-speed smartphone data. (with $25 option for 5GB data).