​Emergency Support & Resources

Hunter College is dedicated to the health, wellness and safety of our student body. The following resources are open and available to all currently enrolled students; if they are relevant to your situation, we urge you to make use of them.

Internet & Wifi

The Federal Communications Commission has released an agreement stating that providers will waive late fees, not cut off service for lack of payment, and open hot-spots.

Comcast – Comcast is offering an internet essentials package for free. To sign up for a free internet essentials package for 60 days, applicants can simply visit www.internetessentials.com. The accessible website also includes the option to video chat with customer service agents in American Sign Language. There are also two dedicated phone numbers 1-855-846-8376 for English and 1-855-765-6995 for Spanish.

Spectrum – Spectrum is offering free internet access for students. Beginning March 16, Spectrum is offering free internet for 60 days to households with K-12 or college students who don’t already have a Spectrum subscription. To enroll, call 1-844-488-8395.

Charter – Charter is offering free internet for 2 months.

AT&T AT&T COVID-19 response. AT&T will offer open hot-spots, unlimited data to existing customers, and $10/month plans to low-income families.

Verizon Verizon is adding 15GB of high speed data for existing wireless consumer and small business customers, and two months waived internet and voice charges for existing Lifeline customers. There are also new affordable internet options for low-income households.  To enroll, visit Lifeline Application website.

Sprint Sprint is following the FCC agreement, providing unlimited data to existing customers, and, starting Tuesday, 3/17/2020, will allow all handsets to enable hot spots for 60 days at no extra charge.

T-Mobile T-Mobile is offering unlimited data to existing customers for the next 60 days (excluding roaming), plus for eligible plans an additional 20GB of smartphone mobile hotspot data.  Beginning March 25, T-Mobile will launch a new $15 per month plan “T-Mobile Connect” for unlimited talk and text plus 2GB high-speed smartphone data. (with $25 option for 5GB data).