Urgent Situations

For 24-hour emergency assistance on campus, dial 212-772-4444.

For emergencies, dial 911.

National Suicide Prevention Hotline: 800-273-8255

Emergency Procedures

For a complete listing of emergency procedures, download the My-EOP app for iOS and Android phones. Once the app is downloaded:

  1. Enter your search term: Hunter College
  2. Once your plan is displayed, click on the plan to download.
  3. To gain access to the download, you’ll be asked for your password. Your password is GOHAWKS (CASE SENSITIVE)

Active Shooter Situation ABCs:


  • Unless you are in imminent danger, stay in or move to a locked room such as a classroom or office.
  • If you are in imminent danger, run to a safe location (classroom or office) and secure that area.
  • Warn others not to move, but do not place yourself in danger by doing so.
  • Avoid elevators and stairwells wherever possible; if you must use a stairwell to reach a safe room, remain pressed to the wall so officers can get by.
  • Have a specific safety route in mind.
  • Do not attempt to move wounded individuals.


  • Immediately lock all doors and cover all windows using the window shades.
  • Stay away from doors and windows. Turn off all the lights.
  • Get behind ballistic cover (such as desks and cabinets.)
  • Do not make noise. Silence your cell phones or any other devices.
  • Arm yourself with whatever makeshift weapons you can find.
  • Calm others.
  • Make a group plan of attack if the shooter tries to enter the room.
  • Listen for Public Address announcements.
  • Call 911 only when it is safe to do so.


  • Confrontation is the last resort. Use only if you or others come face to face with the assailant.
  • Fight as if your life depends on it–because it does.
  • Use improvised weapons. Attempt to quickly overpower the individual with force in the most violent way possible.
  • Work as a group if you are with other people.
  • Distract/disorient the attacker by throwing objects at them and yelling loudly.
  • If you can, move to another area.
  • If fighting, fleeing, or hiding are impossible, remain quiet or “play dead” to avoid detection.

Other Emergencies

See the My-EOP App for additional information:

  • Bomb Threat
  • Explosion
  • Fire/Arson/Smoke Condition
  • Hazmat/Chemical Spill
  • Hurricane/Severe Storm/Flooding
  • Utility Failure
  • Medical Emergency
  • Physical Confrontations
  • Psychological Crisis

Sign up for CUNY Alert, the university emergency notification system

You can receive texts, email and/or voice alerts of emergencies or weather related closings on your campus; you can choose your campus or office locations, phones for voice and text messages, and/or email addresses for instant emergency communication.